elivery

Order processing: We check and pack every order carefully within 2–4 business days.

Delivery: Once dispatched, delivery takes 5–9 business days — so most orders arrive within 7–13 business days of ordering.

Tracking: You'll get a tracking link by email the moment your order ships, and you can follow it any time via Track your order.

A note on timing: Tracking can take a few days to show its first scan while your parcel moves through the network — that's normal and doesn't mean it's stuck. If anything ever affects your order, we'll email you.

Returns & our 30‑day guarantee

If something's wrong (faulty, damaged, or not what you ordered): contact us within 30 days and we'll make it right straightaway with a free replacement or full refund — usually with nothing to send back. Just email us your order number and a photo.

Changed your mind, or wrong size/colour: return it unworn, in its original packaging, within 30 days and we'll refund your original payment method as soon as it arrives. Prefer store credit? We can do that instead — it's usually faster.

To start a return: email us with your order number and we'll send simple instructions.

Size & Fit

• Material: 316L surgical-grade stainless steel — hypoallergenic & nickel-free
• Total length: 30 cm (≈11.8 in), including the extender chain
• Adjustable fit: wears from about 20 cm up to 30 cm — suits most ankles, including wider
• Colours: Gold-tone / Silver-tone
• Chain style: Serpentine glitter texture
• Closure: Lobster clasp with extender chain
• Waterproof: Yes — shower, swim and sea-safe
• Tarnish-free: Yes — won't discolour, fade or react with skin

Finding your fit

The anklet fastens at any point along the extender chain, so you can set it exactly where you like — looser for a relaxed drape, or closer for a snug fit. To find your size, wrap a tape measure (or a strip of paper) around your ankle where you'd wear it and add 2–3 cm for comfort. With a 10 cm adjustable range, it comfortably fits most ankles — narrow through to wider — so if previous anklets have felt too tight, this one has room to spare. If you're unsure, message us before ordering and we'll help.

Good to know

Our pieces are photographed in natural light, and tones can vary slightly screen to screen. In particular, our silver has a bright polished finish rather than a high-sparkle "diamond" look — the serpentine texture gives an elegant shimmer, not crystal-set stones. Sparkle lovers tend to prefer our Gold variant.

Delivery

Order processing: We check and pack every order carefully within 2–4 business days.

Delivery: Once dispatched, delivery takes 5–9 business days — so most orders arrive within 7–13 business days of ordering.

Tracking: You'll get a tracking link by email the moment your order ships, and you can follow it any time via Track your order.

A note on timing: Tracking can take a few days to show its first scan while your parcel moves through the network — that's normal and doesn't mean it's stuck. If anything ever affects your order, we'll email you.

Returns & our 30‑day guarantee

If something's wrong (faulty, damaged, or not what you ordered): contact us within 30 days and we'll make it right straightaway with a free replacement or full refund — usually with nothing to send back. Just email us your order number and a photo.

Changed your mind, or wrong size/colour: return it unworn, in its original packaging, within 30 days and we'll refund your original payment method as soon as it arrives. Prefer store credit? We can do that instead — it's usually faster.

To start a return: email us with your order number and we'll send simple instructions